Job Opportunities

Program Manager

Generation SERVE, a 501c3 charitable organization, is seeking a full-time Program Manager to join our team in Houston! The Program Manager will join a growing team consisting of the Executive Director, Chief Operations Officer, Chief Development Officer and Program Managers. This is an excellent opportunity for someone looking to exercise creativity in developing youth programs. The ideal candidate enjoys working with people of all ages, has direct experience facilitating youth programs, and thrives in a fast-paced and creative environment.
 
JOB RESPONSIBILITIES AND TASKS
This position is instrumental in developing hands-on service programs for all ages, managing routine operations for several programs, and supporting program growth through collaborative planning with other team members. 
 
Primary responsibilities will include:
  • Oversee routine operations for several programs including data entry, handling registrations and applications, coordinating program logistics, and communications with internal and external individuals and organizations
  • Manage the Activity Lead Program, including
    • recruitment and hiring
    • training, coaching, and other professional development
    • evaluation and retention 
  • Develop and facilitate trainings and create learning resources for Program Activity Leads
  • Collaborate with the team in building and managing relationships with external program partners 
  • Work closely with the team to evaluate and refine programming
  • Handle program inquiries and phone calls, provide excellent customer service
  • Special projects as assigned
 
SKILLS & REQUIREMENTS
  •  3+ years of experience facilitating youth programming; 
  • Experience developing and facilitating lesson plans, trainings, workshops, and presentations;
  • Exceptional leadership and interpersonal skills;
  • Strong writing and communication skills;
  • Demonstrated commitment to volunteerism, community leadership, and social justice;
  • Ability to handle detailed work, multiple programs and projects running simultaneously;
  • Ability to work weekends and evenings as required; and
  • Proficiency at MS Office (Excel, Word, PowerPoint).
 
COMPENSATION & HOURS: 
Beginning salary $45,000 annually, 10 paid vacation days and 10 paid holidays, plus paid time off during Holiday office closure (approximately 7 days) per year. Ability to work weekends and evenings as required. Regular, full-time, exempt (salaried) employee.

TO APPLY:
Interested applicants should send a resume, cover letter, and references with the subject line “Houston Program Manager” to Hilary Espinosa at hilary@generationserve.org. 

ABOUT US:
Generation SERVE is a local nonprofit organization that engages youth in volunteerism and empowers them to make a difference in their communities. Generation SERVE currently partners with 100 local organizations annually to coordinate age-appropriate and family-friendly service opportunities for youth ages 3-17. Since being founded in 2009, Generation SERVE has coordinated over 75,000 volunteer hours, a value of over $1.85M back to the community as estimated by the Independent Sector. To learn more about Generation SERVE, our programs, and our impact across Central Texas, please visit www.generationservehtx.org.
Learn about our Austin-based job opportunities here!